www.Parctel.com: Ryanair called on lastminute.com to stop selling Ryanair flights and to stop misleading passengers. Ryanair announced yesterday that it is taking steps to block travel agent websites because they:
1. Charge mark ups of up to 100% on top of the price of tickets
2. Provide incorrect and misleading terms and conditions
3. Fail to advise passengers of important schedule change information
4. Deny passengers the opportunity to pre-book bags online
5. Do not provide web check in and priority boarding options
Lastminute.com claimed in today's newspapers that "Ryanair is fully aware and satisfied with the terms and conditions published on our site". This is false.
Speaking today, Peter Sherrard, Ryanair's Head of Communications, said:
"Ryanair has written to the Trading Standards Institute to complain about these practices at lastminute.com and will continue to take steps to block bookings made by online travel agents. It is time to stop people being misled by rip-off middlemen like lastminute.com".
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